Contact Us
Got a question about one of our reviews, a correction to flag, or feedback on how we cover the crypto casino space for US players? We want to hear from you. This page explains the best ways to reach the team behind Crypto Casino, what we can help with, and what to expect when you write in.
How to Reach Us
The fastest way to get a response is by emailing us directly at [email protected]. We aim to reply to every message within 48 hours on business days. If your query is urgent or time-sensitive, say so in your subject line and we'll prioritize accordingly.
What We Can Help With
We cover a focused but detailed topic — crypto casinos for US players — and the kinds of questions we're best placed to answer reflect that. Here's a guide to what's in our wheelhouse:
- Review accuracy: If you spot a factual error in one of our casino write-ups — a bonus term that's changed, a coin we've listed incorrectly, or an outdated payout detail — please flag it. Keeping reviews current is a genuine priority, and reader corrections are one of the best ways we catch changes fast.
- Methodology questions: Want to understand how we assess and rank crypto casinos, or why a particular site appears where it does? We're happy to walk through our approach.
- Editorial suggestions: If there's a topic, comparison, or question about crypto gambling in the US that you think we haven't covered well enough, tell us. We build our content around what readers actually need.
- Partnership and commercial enquiries: If you represent a crypto casino brand and want to discuss how our site works commercially, please include that clearly in your subject line so it reaches the right person.
- General feedback: Whether something on the site helped you or frustrated you, we'd genuinely like to know.
What We're Not Able to Help With
We're an independent review and comparison site, not a casino operator or customer support desk. That means we can't:
- Access your account, balance, or transaction history at any casino
- Speed up withdrawals or resolve disputes with a casino directly on your behalf
- Provide legal or tax advice — for questions about how US gambling winnings or crypto gains are treated, consult a qualified tax or legal professional
- Recommend whether you should gamble, or advise on specific bets or strategies
If you're having a problem with a specific casino, your best route is the site's own customer support, typically accessible via live chat 24/7 on most of the platforms we review.
Responsible Gambling Support
If gambling has become a concern for you or someone you know, please reach out to the National Problem Gambling Helpline: 1-800-GAMBLER. It's free, confidential, and available around the clock. You can also find further guidance on our responsible gambling page, including what tools and limits offshore crypto casinos typically offer and how they compare to state-regulated operators.
A Note on Our Editorial Independence
Crypto Casino earns commission when readers visit casino sites through our links. That commercial relationship does not determine which casinos we recommend or how we rank them — our editorial positions are based on the research and review criteria set out by our team. If you have concerns about a specific recommendation or want to understand our approach and background, we're open to that conversation.
We're a small team, and we read every message personally. We look forward to hearing from you at [email protected].
Crypto Casino is intended for readers aged 18 or over (21 or over where that is the applicable minimum in your state). Gambling involves financial risk. The crypto casinos covered on this site are offshore operators and are not regulated by US authorities — they operate in a legal grey area for most US players. Please check your own state's laws before playing.